Tips For Giving Effective Constructive Feedback

June 13th, 2018

John's Perspective Even if unpleasant to do, giving constructive feedback is necessary. Being a leader and effective manager ...

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To Be A Visionary, Try Having Courage

May 31st, 2018

John's Perspective Courage is the common trait in leaders who are considered visionary disrupters. Being a leader, unlike being ...

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Significant Stat: Genuine Fundraising

November 29th, 2016

Workplace Challenge “Fundraisers who are paid to raise money for a charity they care about may be less effective than those that ...

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Teachable Moment: Drive Excellence

November 17th, 2016

SCENARIO A ride share driver picks up and drops off passengers around a city. The driver often makes conversation with passengers, but ...

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Significant Stat: Is Variety the Spice of Life?

November 15th, 2016

Workplace Challenge “Engaging in a variety of activities from day to day can make us happier, but too much variety in too short a time ...

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Teachable Moment: Speak your Customers’ Language

November 10th, 2016

SCENARIO A dental hygienist conducts a regular cleaning for a patient. The patient is a very active and athletic young professional whose ...

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Significant Stat: Company as a Role Model

November 8th, 2016

Workplace Challenge “Consumers’ perceptions of the company are key to their complying with conservation requests.” (source) The ...

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Teachable Moment: Well-Being

November 3rd, 2016

SCENARIO A customer sits down at a nail salon station ready to relax and get a manicure. Although the technician is delightful, polite and ...

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Significant Stat: Workplace Gossip

October 4th, 2016

Workplace Challenge A research team at the University of Amsterdam found that 90% of office conversation qualifies as gossip. ...

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Teachable Moment: Engaging Interview

September 1st, 2016

SCENARIO A bright, young, talented job candidate comes to an office for a job interview. She meets with the employees who would be her ...

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