|Excellence in the Patient Experience||The Ritz-Carlton, Tysons Corner in McLean, VA||Enroll Now|
|Service Excellence Culture||The Ritz-Carlton, St. Louis in St. Louis, MO||Enroll Now|
|Memorable Customer Service||The Ritz-Carlton, St. Louis in St. Louis, MO||Enroll Now|
We hope you will join us at our upcoming courses! More dates and destinations will be posted late in the spring of 2017.
- Attire is business casual, please no jeans.
- Hotel reservations are made independently of our course enrollment process. Discounted rates on the hotel are based on availability and will not be offered within 21 days of the course.
- Please note that should you choose to enroll, written cancellations must be received at least 30 days prior to the scheduled course date. Any deposits and payments paid in advance will be refunded to you at that time. If you cancel less than 30 days prior to the scheduled course date and choose not to re-schedule, you will not receive a refund; however, the customer can choose to apply the fee to another upcoming course.