Immerse Yourself in our Best Practices
We are delighted to share that enrollment is available for the upcoming courses outlined below.
Please note that our courses – virtual and onsite – do have limited capacity to ensure a personalized, engaging experience for each of our attendees, and as such, early enrollment is encouraged. You are also welcome to contact us at 301.380.2154 for additional information and pricing.
Our Ladies and Gentlemen are continuously shaping exciting course experiences throughout the year, with additional locations to be announced.
It will be our pleasure to host you!
Upcoming Onsite and Virtual Courses
May 2024
May 7-9, 2024
7-9
Virtual Course: Best Practices & Foundations of Our Brand
Multi-day Virtual Course (Option to Bundle with The Art of Service Recovery)
May 2024
May 21-22, 2024
21-22
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Sarasota | Sarasota, FL
Jun 2024
Jun 4-4, 2024
4
Virtual Course: The Art of Service Recovery
Single-day Virtual Course (Option to Bundle with Foundations of our Brand)
Jun 2024
Jun 12-13, 2024
12-13
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Rancho Mirage | Rancho Mirage, CA
Jul 2024
Jul 11-12, 2024
11-12
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Coconut Grove, Miami | Miami, FL
Aug 2024
Aug 13-14, 2024
13-14