Engagement Services

Allow us to share our best practices and insights at your convenience.

Our engagement services are all facilitated by our expert team of Advisors and can be held at a location of your choosing, at a time convenient for you. We can discuss your goals and provide service suggestions, or you are welcome to review our Offerings and Service Descriptions, and select your desired service.

Offerings

We would be honored to present to your organization.

The following offerings are available for speaking engagements. Please contact us with any questions you have or if you would like to schedule an engagement.

Our Offerings

Offering Recommended Audience Keynote* Three Hours Six Hours
Customer Service Reenergized Professionals providing the customer experience, technical experts, managers, senior managers Not Available
Service Excellence Culture Technical experts, managers, senior managers, function/discipline leaders
Memorable Customer Service Technical experts, managers, senior managers, function/discipline leaders Not Available
Creating an Exceptional Patient Experience All levels responsible for patient experience directly or through management
The Ritz-Carlton Experience All levels responsible for customer experience directly or through management Not Available Not Available
The Gold Standards of Leadership Leaders both tenured and new Not Available Not Available
Art of the Apology Service professionals who are responsible for providing the customer experience through first-hand interaction Not Available Not Available

*Up to two consecutive hours.