The following presentations are available for speaking engagements. Request additional details and pricing.
Or if you have already contacted us and have all the information you need, please book your presentation.

The Presentations

Name of Presentation Recommended Audience Keynote (Up to two consecutive hours) Three
Hours
Six
Hours
Service Excellence Culture
(Legendary Service at The Ritz-Carlton)
Leaders/Managers
Excellence in the Patient Experience
(Best Practices for Service Excellence in Healthcare)
Leaders/Managers
Customer Service Reenergized
(Back-to-Basics: Ritz-Carlton Style)
Non-Managerial Staff Not Available
Memorable Customer Service
(“Radar On-Antenna Up”)
Leaders, Managers and
Non-Managerial Staff
Leadership & Employee Engagement
(It’s All About Leadership)
Leaders/Managers Not Available
Motivating Employees
(The Fire Within)
Leaders/Managers Not Available
The Ritz-Carlton Experience
(Only at Ritz-Carlton Hotels)
Leaders/Managers Not
Available
Not Available