The following offerings are available for speaking engagements. Please contact us with any questions you have or if you would like to schedule an engagement.

Our Offerings

Offering Recommended Audience Keynote (Up to two consecutive hours) Three
Hours
Six
Hours
Service Excellence Culture
(Legendary Service at The Ritz-Carlton)
Leaders/Managers
Excellence in the Patient Experience
(Best Practices for Service Excellence in Healthcare)
Leaders/Managers
Customer Service Reenergized
(Back-to-Basics: Ritz-Carlton Style)
Non-Managerial Staff Not Available
Memorable Customer Service
(“Radar On-Antenna Up”)
Leaders, Managers and
Non-Managerial Staff
Not Available
The Ritz-Carlton Experience
(Only at Ritz-Carlton Hotels)
Leaders/Managers Not
Available
Not Available