Date Course Location Enroll
Oct. ’17
Symposium: Inspiring an Exceptional
Customer Experience
The Ritz-Carlton, Dallas,
in Dallas, TX
Enroll Now
Nov ’17
27 & 28
Service Excellence Culture &
Memorable Customer Service
(One, two-day course)
The Ritz-Carlton, Marina Del Rey
in Los Angeles, CA
Enroll Now
Dec. ’17
Organizational Excellence through
Executive Leadership
The Ritz-Carlton, Tysons Corner
in McLean, VA
Enroll Now

We hope you will join us at our upcoming courses! Additional experiences and destinations for 2018 are forthcoming. Schedule is subject to change.

  • Attire is business casual, please no jeans.
  • Hotel reservations are made independently of our course enrollment process. Discounted rates on the hotel are based on availability and will not be offered within 21 days of the course.
  • Please note that should you choose to enroll, written cancellations must be received at least 30 days prior to the scheduled course date. Any deposits and payments paid in advance will be refunded to you at that time. If you cancel less than 30 days prior to the scheduled course date and choose not to re-schedule, you will not receive a refund.