Immerse Yourself in our Best Practices
Please note that our courses – virtual and onsite – do have limited capacity to ensure a personalized, engaging experience for each of our attendees, and as such, early enrollment is encouraged. You are also welcome to contact us at 301.380.2154 for additional information and pricing.
We are please to share that enrollment is available for the upcoming 2023 courses outlined below.
Our Ladies and Gentlemen are already shaping exciting course experiences for 2024 and we look forward to announcing those dates and locations this Fall.
It will be our pleasure to host you at an upcoming course!
Upcoming Onsite and Virtual Courses
Oct 2023
Oct 24-25, 2023
24-25
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Rancho Mirage | Rancho Mirage, California
Nov 2023
Nov 7-9, 2023
7-9
Virtual Course: Best Practices & Foundations of Our Brand
Multi-day Virtual Course (Option to Bundle with The Art of Service Recovery)
Nov 2023
Nov 14-15, 2023
14-15
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, New Orleans | New Orleans, LA
Nov 2023
Nov 28-28, 2023
28
Virtual Course: The Art of Service Recovery
Single-day Virtual Course (Option to Bundle with Foundations of our Brand)
Dec 2023
Dec 6-7, 2023
6-7