Upcoming Onsite and Virtual Courses

Immerse Yourself in our Best Practices

We are delighted to share that enrollment is available for the upcoming courses outlined below.

Please note that our courses – virtual and onsite – do have limited capacity to ensure a personalized, engaging experience for each of our attendees, and as such, early enrollment is encouraged.

Our Ladies and Gentlemen are continuously shaping exciting course experiences throughout the year, with additional locations to be announced. Additionally, you are welcome to contact us at 301.380.0100 to learn more.

Upcoming Onsite and Virtual Courses

December 2025
Dec 2025 Dec 4-5, 2025 4-5
Dec 2025 Dec 9-11, 2025 9-11

Best Practices & Foundations of Our Brand

Virtual Course: Best Practices & Foundations of Our Brand
Dec 2025 Dec 9-9, 2025 9

The Art of Service Recovery

Virtual Course: The Art of Service Recovery
Dec 2025 Dec 10-10, 2025 10

Virtual Course: Excellence In Healthcare

Virtual Course: Excellence In Healthcare
January 2026
February 2026
March 2026