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SUMMIT 2025

We are thrilled to announce our 2025 client summit at our five-star rated property The Ritz-Carlton, Dallas. Join us for two days of immersive content and actionable takeaways powered by our legendary customer experience knowledge. This two day experience will include one day of summit content plus the option to join us for our legendary course, A Culture of Excellence.

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Are You Ready to be Inspired While Experiencing The Ritz-Carlton Brand Firsthand?

Experiential in delivery and rich in immersive learning, our courses offer a bespoke learning experience in an intimate group setting. Regardless of your location preference, we have several exciting onsite and virtual course experiences to choose from.

Explore Upcoming Courses

Drive Competitive Advantage with our Future Ready Offering

As the world continues to navigate new and challenging times and the impact on many organizations remains unknown, one concept for businesses is clear – employee and customer engagement is critical.

Learn about Future Ready

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The Ritz-Carlton Mystique

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Building Strong Relationships

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Being Involved in the Planning of the Work that Affects Us