Month: September 2023

September, 2023 26th

Empowering Employees to Create a Unique, Memorable and Personal Experience for Every Guest

The third of the 12 Ritz-Carlton Service Values is, “I am empowered to create unique, memorable and personal experiences for our guests.”  As with every element of the Credo Card, this one may be a short phrase, but it is packed with meaning.  “I am empowered…” Consistent with the other Service Values, Service Value 3 […]