Allow us to share our award-winning journey with you.
For over three decades, The Ritz-Carlton Hotel Company has consistently earned top recognition across the world’s most influential entities which set the benchmark for quality, satisfaction, and business performance, including Forbes, J.D Power, and the AAA Diamond rating.
Our brand is the first and only hotel company twice honored with the Malcolm Baldrige National Quality Award from the United States Department of Commerce.
With a demonstrated history of customer experience excellence unparalleled in its industry, The Ritz-Carlton Leadership Center proudly shares its best practices as benchmarks for excellence with clients worldwide.
Below is a partial list of recent awards:
- J.D. Power North American Hotel Guest Satisfaction Index Survey: Top Luxury Brand 2022
- J.D. Power North American Hotel Guest Satisfaction Index Survey: Top Luxury Brand 2021
- AAA Four and Five Diamond Award – January 2019
- J.D. Power North American Hotel Guest Satisfaction Index Survey (Luxury Segment) 2019
- Forbes Travel Guide 2019 Star Awards