Award-winning Excellence

Allow us to share our award-winning journey with you.

For over three decades, The Ritz-Carlton Hotel Company has consistently earned top recognition across the world’s most influential entities which set the benchmark for quality, satisfaction, and business performance, including Forbes, J.D Power, and the AAA Diamond rating.

Our brand is the first and only hotel company twice honored with the Malcolm Baldrige National Quality Award from the United States Department of Commerce.

With a demonstrated history of customer experience excellence unparalleled in its industry, The Ritz-Carlton Leadership Center proudly shares its best practices as benchmarks for excellence with clients worldwide.

Below is a partial list of recent awards:

  • AAA Four and Five Diamond Award – January 2019
  • J.D. Power North American Hotel Guest Satisfaction Index Survey (Luxury Segment) 2019
  • Forbes Travel Guide 2019 Star Awards
  • Luxury Daily Top 25 Women to Watch 2018 – Antonia Hock, VP of The Ritz-Carlton Leadership Center
  • AAA Four and Five Diamond Award – January 2018
  • Condé Nast Traveler Reader’s Choice Award 2018
  • J.D. Power North American Hotel Guest Satisfaction Index Survey (Luxury Segment) 2018
  • Travel Weekly Reader’s Choice Awards – Best Luxury Hotel Chain 2018
  • AAA Four and Five Diamond Award – January 2017
  • J.D. Power North American Hotel Guest Satisfaction Index Survey (Luxury Segment) 2017
  • Travel Weekly Reader’s Choice Awards – Best Luxury Hotel Chain 2017 AAA Four and Five Diamond Award – January 2016
  • J.D. Power North America Hotel Guest Satisfaction Study (Luxury Segment) 2016
  • Conde Nast Gold List 2016
  • Condé Nast Traveler Reader’s Choice Award 2015
  • J.D. Power North America Hotel Guest Satisfaction Study (Luxury Segment) 2015
  • Virtuoso® Best of the Best Design Award 2015
  • AAA Four and Five Diamond Award – January 2015
  • Forbes Travel Guide 2015 Star Awards
  • Travel + Leisure World’s Best Awards 2015
  • U.S. News & World Report 2015
  • Condé Nast Traveler Gold List 2015
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