Experience Excellence Firsthand With Us in Sarasota

Join us in January for a Memorable Sarasota Course Experience

With white-sand beaches, museums, dynamic dining and more, Sarasota is both an exciting urban destination and an elegant coastal retreat. The Ritz-Carlton, Sarasota bridges these two worlds with unparalleled luxury and experiences.

Through this two-day immersive course experience, attendees ready to transform their organization will walk away with actionable ideas to elevate experiences and engage employees in today’s fast-paced, ever-changing new world.

Facilitated by one of our skilled advisors, attendees will also get the chance to experience our brand’s best practices firsthand by attending this world-class onsite experience at The Ritz-Carlton, Sarasota. This course experience includes the following content as part of the action-rich agenda:

• Day 1: Culture of Excellence | Building Success From Within: Through this session, The Ritz-Carlton shares best practices on how to activate and sustain a culture where valued and empowered employees own the customer experience.
• Day 2: Brand Differentiating Service | Delivering an Elevated Experience: Demystifying the legendary Ritz-Carlton mystique, we will show you exactly how to anticipate and fulfill unexpressed needs, pivot quickly to customize interactions, and make indelible impressions that create passionate internal and external brand advocates.
• Day 3 (Elevate Your Experience): Extend your two-day course experience by joining us on Thursday, January 15, 2026 for Leading Employee Excellence. This new learning experience contains unique intellectual property developed by the top one percent of leaders of The Ritz-Carlton, who identified behaviors that powerfully, passionately, and successfully drive a culture of excellence and agility. Through this session, The Ritz-Carlton shares best practices on how to elevate and redefine your leadership skills and provide actionable takeaways including a six-month roadmap.

Distinctive Topics For The Leading Employee Experience Include:
• Brand Guardianship
• Prioritize Company Culture
• Enliven Empowerment
• Cultivate Quality
• Inspire Innovation
• Authentic Storytelling
• Drive Excellence
• Energize Personalized Service
• Lead with Compassion and Accountability
• Celebrate Successes

Enrollment, Pricing & Details:

• Two-Day Course Experience: $4,795 per attendee (excludes attendee travel and hotel). Please contact us to start your enrollment.
  • The registration fee includes two exhilarating days of content, breakfasts, lunches, breaks, and a networking reception on the first day.
• Three-Day Bundle Price: $6,000 per attendee (excludes attendee travel and hotel). Please contact us to start your enrollment.
• Course dates: Tuesday, January 13, 2026- Wednesday, January 14, 2026.  Leading Employee Excellence will take place on Thursday, January 15, 2026. This exclusive learning experience will take place at The Ritz-Carlton, Sarasota  (located in Florida).
• Room Rates for Attendees: The standard room rate for the course experience will be $329 plus taxes, in addition to a Resort fee of $35/night within our room block, pending availability and cutoff dates. Details for booking will be provided upon confirmation of enrollment. (Please note travel and lodging costs are not included in the registration fee).
  • The $35/night Resort fee is separate from the room rate and applicable taxes, and will be incurred each night of your stay.