Learn From The Top One Percent in Orlando

How Will You Inspire Excellence?

Inspired by the opulent era of Florida’s historic hotels, The Ritz-Carlton Orlando, Grande Lakes stands as the premier resort destination in Orlando, FL. This luxury hotel boasts a remarkable range of offerings, from rejuvenating spa experiences and championship golf to delectable farm-to-table dining, family activities and exquisite pools featuring luxurious new cabanas.

Leading Employee Excellence is a new learning experience containing unique intellectual property developed by the top one percent of leaders of The Ritz-Carlton, who identified behaviors that powerfully, passionately, and successfully drive a culture of excellence and agility.

Distinctive Topics Include:

• Brand Guardianship
• Prioritize Company Culture
• Enliven Empowerment
• Cultivate Quality
• Inspire Innovation
• Authentic Storytelling
• Drive Excellence
• Energize Personalized Service
• Lead with Compassion and Accountability
• Celebrate Successes

Leading Employee Excellence is an immersive course guided by Ritz-Carlton facilitators that bring the leadership philosophies of The Ritz-Carlton Brand to life. Attendees will also get the chance to experience our brand’s best practices firsthand by attending this world-class onsite experience at The Ritz-Carlton Orlando, Grande Lakes.

• Leading Employee Excellence: Through this session, The Ritz-Carlton shares best practices on how to elevate and redefine your leadership skills and provide actionable takeaways including a six-month roadmap.

Enrollment, Pricing & Details:

• Enrollment Fee & Process: $2,495 per attendee (excludes attendee travel and hotel). Please contact us to start your enrollment.
  • The registration fee includes one day of content, breakfast, lunch, morning and afternoon breaks, and a networking reception 
• Course Date:  Courses will be available Friday, January 17, 2025
  • This exclusive learning experience will take place at The Ritz-Carlton Orlando, Grande Lakes
• Room Rates for Attendees: The standard room rate for the course experience will be $399 plus taxes, in addition to a Resort fee of $45/night within our room block, pending availability and cutoff dates. Details for booking will be provided upon confirmation of enrollment. (Please note travel and lodging costs are not included in the registration fee).
  • The $45/night Resort fee is separate from the room rate and applicable taxes, and will be incurred each night of your stay.

   

Course Enhancement:

To enhance your course experience please join us for an additional course, A Culture of Excellence & Brand Differentiating Service, on January 15-16. As an attendee of A Culture of Excellence & Brand Differentiating Service please enjoy a bundle price of $6000 for both course experiences.