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Employee Engagement through Social Distancing

Social Distancing Means Now More Than Ever You Should Be Focusing on Engagement with Your Co-workers and Employees. The CDC has recommended many essential precautions to address COVID-19 and as (...)

March 18, 2020

  • Fostering Great Service

    DOs and DON’Ts of Fostering Great Service Fostering great service comes from the heart. If you have the spirit to serve (...)

    March 19, 2019

  • Effective Interview Engagement

    Increasing employee engagement investments by 10 percent can increase company profits by $2,400 per employee per year. With this information (...)

    March 16, 2019

  • Bank Mortgage Customer Service

    CUSTOMER SERVICE BANK MORTGAGE A young couple was buying a home for almost a million dollars. The day before the closing, (...)

    February 24, 2019

  • Customer Service Car Dealership

    CAR DEALERSHIP CUSTOMER SERVICE  A car dealership customer service experience can go one of many ways. A lady had reached (...)

    February 5, 2019

  • Lessons in Listening

    Imagine if every person acted like a lady or gentleman. Ladies and gentlemen are alert when listening to others. Listening (...)

    March 6, 2018

  • Inspired Thinking: Long-Range Planning

    “You've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy (...)

    February 13, 2018

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