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3 Reasons Your Culture Should be a Strategic Priority in 2022

We are heading swiftly towards a culture crisis across the working world. As companies around the globe abandon their corporate headquarters and adjust to the future of work, there is (...)

June 1, 2022

  • The Psychology of Service

    Our global Automotive and Transportation practice offers wide-reaching services designed to equip our clients with the tools and knowledge to (...)

    March 25, 2022

  • Transform Customer Problems Into Opportunities

    72% of customers will share a positive experience with 6 or more people. On the other hand, if a customer is (...)

    March 23, 2022

  • 4 Tips for Addressing Employee Burnout

    How do you handle employee burnout or engage employees who have lost their passion? More than three quarters, or 76%, of (...)

    March 9, 2022

  • To Be A Visionary, Have Courage

    Courage is the common trait in leaders who are considered visionary disruptors. Being a leader, unlike being a manager, requires (...)

    March 2, 2022

  • Building Meaningful Customer Relationships

    Return on Experience (ROX) through Customer Relationships 84% of organizations working to improve the Customer Experience (CX) report an increase in (...)

    February 14, 2022

  • Seeking Directions

    No one likes to be lost-- literally or figuratively. When colleagues or customers are seeking directions, ensure what you provide (...)

    February 5, 2022

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