Month: February 2019

February, 2019 24th

Bank Mortgage Customer Service

CUSTOMER SERVICE BANK MORTGAGE A young couple was buying a home for almost a million dollars. The day before the closing, the bank realized they were missing some vital information. They emailed the husband and asked him for the information. An hour later, they followed up with a phone call and told the husband that if […]

Blog Insights

4 Tips for Addressing Employee Burnout

Blog Insights

Customer Service Car Dealership

Blog Insights

Effective Interview Engagement

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February, 2019 05th

Customer Service Car Dealership

CAR DEALERSHIP CUSTOMER SERVICE  A car dealership customer service experience can go one of many ways. A lady had reached the end of her vehicle lease agreement and she was instructed to make an appointment with the car dealership to return the vehicle. When the lady called the car dealership, the receptionist did not know […]

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Bank Mortgage Customer Service

Blog Insights

4 Tips for Addressing Employee Burnout

Blog Insights

Customer Engagement

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