Our global Automotive and Transportation practice offers wide-reaching services designed to equip our clients with the tools and knowledge to deliver a world-class sales and service experience. The Ritz-Carlton Leadership Center services have benefited some of the largest dealership groups, public and private airlines, and global transportation companies in these areas: Dealership Service Model Design […]
How do you handle employee burnout or engage employees who have lost their passion? More than three quarters, or 76%, of employees are experiencing burnout symptoms while working from home, according to a recent study conducted by Spring Health. Despite that, fewer people are taking time off to re-charge, and in turn are working longer hours […]
Courage is the common trait in leaders who are considered visionary disruptors. Being a leader, unlike being a manager, requires a lot of characteristics and these are all magnified with today’s evolving work environments. Empathy, passion, accountability, and mindfulness are all important. Many leaders, even great ones, don’t all have the exact same set of […]