Month: August 2022

August, 2022 16th

The Power of the Ritz-Carlton Credo

The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambiance. The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes […]

August, 2022 10th

Transform Customer Problems Into Opportunities

72% of customers will share a positive experience with 6 or more people. On the other hand, if a customer is not happy, 13% of them will share their experience with 15 or even more. Even in a highly-engaged organization and especially after many of us are starting to explore and travel, customer problems will always occur. Mistakes […]

Blog Insights

4 Tips for Addressing Employee Burnout

Blog Insights

Customer Engagement

Blog Insights

Employee Feedback

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