John Cashion
Corporate Director, Culture Transformation

Mr. John Cashion is an international speaker and successful hotelier. He is
also a genuine and caring leader who enjoys sharing his passion for service
excellence with businesses and organizations throughout the world. John
is a 17-year veteran of The Ritz-Carlton and has served as a Director of Banquets,
Executive Director of Food & Beverage, Director of Operations Manager and
General Manager of The Ritz-Carlton Residences Singer Island, Palm Beach. He
has managed day-to-day hotel operations including rooms, food and beverage,
meeting and special events, spa and culinary. In his current role of Corporate
Director, Culture Transformation for The Ritz-Carlton Leadership Center, John
teaches organizations how to implement transformational techniques for creating a
sustainable, service-oriented culture. John uses humor and storytelling to not only
engage audiences, but also to help them understand each concept thoroughly.
John and his family enjoy golf, water sports, attending professional sporting events
and living in vibrant South Florida.