Virtual Solutions Designed for You
At The Ritz-Carlton Leadership Center, we specialize in the art of transformational experiences. We offer a catalog of virtual programs, keynotes, workshops and courses that can be delivered at your fingertips.
Designed to share legendary Ritz-Carlton best practices, each of our virtual offerings harnesses the processes, insights and philosophies that engage and inspire adult learners and audiences worldwide.
It would be our pleasure to learn more about your goals and discuss a virtual program to align with your objectives. Contact us to learn what The Ritz-Carlton Leadership Center can do for your organization.
| Available Virtual Offerings | Recommended Audience |
|---|---|
| Brand Differentiating Service | Delivering an Elevated Experience (Virtual Program, Keynote or Workshop) |
Experienced Professionals providing customer experience, technical experts, managers, senior managers and leaders managing operational disciplines |
| A Culture of Excellence | Building Success from Within (Virtual Program, Keynote or Workshop) |
Technical experts, managers, senior managers, function/discipline leaders |
| Creating Brand Advocates | Fundamentals of Service (Virtual Keynote or Workshop) |
Professionals who are responsible for providing the customer experience through first-hand interaction. |
| The Art of Service Recovery | Building Trust and Loyalty (Virtual Workshop, Virtual Course | Tuesday, September 24, 2024) |
Experienced Professionals providing customer experience, technical experts, managers, senior managers and leaders managing operational disciplines |
| Virtual Course: Best Practices & Foundations of Our Brand (Virtual Course | December 10-12, 2024) |
Experienced Professionals providing customer experience, technical experts, managers, senior managers and leaders managing operational disciplines |
| Excellence in Healthcare | Building Success from Within (Virtual Program, Keynote or Workshop) |
All levels of professionals who are responsible for the patient experience or engagement disciplines through either first-hand interaction or management responsibility |