Immerse Yourself in our Best Practices
We are delighted to share that enrollment is available for the upcoming courses outlined below.
Please note that our courses – virtual and onsite – do have limited capacity to ensure a personalized, engaging experience for each of our attendees, and as such, early enrollment is encouraged.
Our Ladies and Gentlemen are continuously shaping exciting course experiences throughout the year, with additional locations to be announced. Additionally, you are welcome to contact us at 301.380.0100 to learn more.
Upcoming Onsite and Virtual Courses
May 2024
May 21-22, 2024
21-22
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Sarasota | Sarasota, FL
Jun 2024
Jun 4-4, 2024
4
Virtual Course: The Art of Service Recovery
Single-day Virtual Course (Option to Bundle with Foundations of our Brand)
Jun 2024
Jun 12-13, 2024
12-13
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Rancho Mirage | Rancho Mirage, CA
Aug 2024
Aug 13-14, 2024
13-14
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Chicago | Chicago, IL
Sep 2024
Sep 10-12, 2024
10-12