Immerse Yourself in our Best Practices
We are delighted to share that enrollment is available for the upcoming courses outlined below.
Please note that our courses – virtual and onsite – do have limited capacity to ensure a personalized, engaging experience for each of our attendees, and as such, early enrollment is encouraged.
Our Ladies and Gentlemen are continuously shaping exciting course experiences throughout the year, with additional locations to be announced. Additionally, you are welcome to contact us at 301.380.0100 to learn more.
Upcoming Onsite and Virtual Courses
Sep 2024
Sep 10-12, 2024
10-12
Virtual Course: Best Practices & Foundations of Our Brand
Multi-day Virtual Course (Option to Bundle with The Art of Service Recovery)
Sep 2024
Sep 19-20, 2024
19-20
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, Los Angeles | Los Angeles, California
Sep 2024
Sep 24-24, 2024
24
Virtual Course: The Art of Service Recovery
Single-day Virtual Course (Option to Bundle with Foundations of our Brand)
Nov 2024
Nov 12-13, 2024
12-13
Onsite Course: A Culture of Excellence & Brand Differentiating Service
The Ritz-Carlton, New Orleans | New Orleans, LA
Dec 2024
Dec 3-4, 2024
3-4